Our customer service teams are at the front line when it comes to helping those who really need it. Whether customers are contacting us directly or through digital platforms, we need people who take pride in delivering the best customer experience possible.
As a Customer Service Agent, you’re an integral part of a vitally important team. Bring your enthusiasm and ambition and we'll give you the skills you need to become a solutions-driven problem solver who can help make a very real difference to people’s lives when they need it the most.
Christian began is journey with AXA 19 years ago as a Motor Agent. This set the foundation for a career driven by a passion for helping colleagues grow their skills. Over the years, he’s carried this commitment to development into every role he’s taken on at AXA Partners.
2006 - 2016 – Motor Agent and support for technical training 2016 - 2018 – HR Learning and Development Specialist 2018 - 2024 – HR Learning and Development Manager 2024 - Present – HR Change Manager
Spotlight: Meet our agents
“I think as long as we have passionate agents, passionate team members, then there's no limit to what we can accomplish."
Nichole Senior Assistance Coordinator, USA
“When someone asks me, why to work in AXA Partners, I think that the most important thing is you can grow, not only in a professional way, also in a personal way.”
Mariona Expert Agent - Truck Line, Spain
“My mission here is to take care of our customers and to provide them the best journey...but also to take care of our agents.”
Martina Head of Assistance, Italy
“What boosts me is that there is someone on the line that needs my help.”
Karl Senior Assistance Coordinator, France
The impact of your work
Sometimes we can’t control life’s events. Discover how AXA Partners are there to help in your times of need.
Whilst on holiday in Los Angeles, prospective parents Georgia and Konstantinos faced their worst fears when Georgia went into early labour. Luckily our AXA Customer Service Agents in Chicago and London were on hand and quickly and compassionately stepped in to ensure everyone concerned received the best care. Join us to find out more about us.
